Testimonials to suncoast rv

I am writing this to let you know how very pleased I am with the Winnebago company for not only standing behind their Motor Homes but providing outstanding customer service. As a new Winnebago Class "A" owner, with very little experience in motor homes, I chose Winnebago over other makes because I felt the Winnebago company was here to stay and they would stand behind their products. I recently had a delaminating problem which was handled by your company representative Mr. Steve Hamme and Marcia Stark with Suncoast RV in Winter Garden, Florida who is with the local Winnebago Dealer. Their willingness to correct the problem and provide outstanding customer service was very impressive. Again, sincere thanks to Steve Hamme and Marcia Stark for their diligence in meeting a new Winnebago's customers needs. I was sure right to have selected Winnebago and will keep purchasing Winnebago products in the future. Sincerely, O.H. Robinson

First let me say "WOW" What a Team! Job Well Done! On Tuesday September 29, 2009, we came into you Suncoast Dealership at 9012 Beach Blvd. Jacksonville, Florida and presented them with a challenge. After hearing our dilemma, they accepted. Now...let me back up. Our problem started September 28, 2009. We were on our way home to Jacksonville from a recent camping trip, when the left front wheel came off of our 2008 Americamp Fifth Wheel. When the wheel came off we were left with three broken lugs, 5 stripped lugs and all of the medal on the lower part of the slide completely destroyed. We were fortunate enough to be able to fix the hub with the broken lugs in Palatka, and after seven long fustrating hours we where back in Jacksonville. The next morning we were at the Suncoast RV Dealership and presented them with our dilemma. We explained that we were leaving the following weekend on another planned trip. We asked them, could they have it fixed by then? We could either leave it with them or we would take the trip with the trailer in the condition it was in. Either way we were going on the trip. The choice was theirs. They accepted the challenge and state "they thought it could be done!" And to our delight, in seven working days, it WAS! Your Team was very diligent! They stayed on task and gave us daily updates as to what was happening and where things were in the process. Once again we just want to say "JOB WELL DONE!" We would like to give special thanks to the following staff: First and foremost, Jessica Monaghan, Parts Clerk who has been more than helpful from the day we purchased our fifth wheel in helping to find hard to find parts and keeping us informed every step if the way this past year. Moe Bonomo, Parts Manager, for his help in the process. Mike Turner, Service Writer, who had the confidence that the job could be done. Craig Williamson, Service Manager, for see the process through. We would also like to thank: Pedro Dominguez, Body Shop, for his excellent work. Bill Dzurilla, for fixing our refrigerator after we got it back home and found out it was not working. We took it right back, and he has us in and out in ten minutes. Last but not least, Matt Bateh, General Manager, for managing a well organized and dedicated team whose number one goal is customer satisfaction. Thank you again for all you do at Suncoast RV! You have kept us happy campers, and we will definitely be back!

I just want to let you know I just bought my 3rd Class A motor home at Lake Park, GA. The reason is, that the Service, Parts & Sales have been excellent. I have had several problems and could always call and get help when I needed it. I hope Lake Park operations are there to stay for a long time. Please pass a special thanks to Ron Kus for his efforts at Lake Park. Thanks!